Frequently Asked Questions

Yes, give us a call to discuss your pool/spa needs. We offer pool and spa maintenance services—call to learn more.

Yes! We are a licensed retailer for both Dimension One Spas & Platinum Spas. As of April 2025, delivery time is approximately 4 weeks from the date of order. 

Yes! Our retail store is open to everyone—whether you're a current client or not. We offer a full range of pool and spa products, plus professional water testing services. You’ll find us conveniently located near the airport in Edgartown, Martha’s Vineyard.

We proudly carry BioGuard and SpaGuard products for all your pool and spa care needs. These trusted brands offer high-quality, professional-grade solutions available exclusively through authorized dealers like us.

We do! We carry skimmers, filters, pool nets, test strips, parts, and more in-store. For specific components like heaters or pumps, give us a call to confirm availability.

Typically, yes. Please give us a call to speak with a team member for current stock and options.

Yes—we are available to accommodate most chemical needs year-round. Just give us a call to discuss availability.

Yes, you can order products over the phone. We are currently working on setting up an online store to offer pickup and delivery soon.

We do! We carry skimmers, filters, pool nets, test strips, parts, and more in-store. For specific components like heaters or pumps, give us a call to confirm availability.

No—there is a charge for this service. Please bring your sample in a clean, sealed bottle or jar.

BioGuard’s exclusive ALEX® water testing system provides a detailed, personalized analysis of your pool or spa water, along with clear product recommendations to keep it balanced and safe. Water testing typically takes about 5–10 minutes in-store.

Yes, we do. Please give us a call to discuss your specific setup.

Yes, we do. Call to discuss your project and scheduling.